Episode 84

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Published on:

22nd Oct 2020

84 | How to Give Constructive Criticism to Your Turnover Team

In the rental industry, we all REALLY depend on our turnover teams. They’re an essential part of making sure business runs smoothly and that our guests are happy. So what do you do if you notice room for improvement, but don’t want to come across as rude or obsessive?

This is not about your demands as the host, it’s about giving the guest the best experience possible. Keep in mind, no one is going to care about your business as much as you do. That being said, your turnover team is operating their own business, and they want to keep their client (you) happy just as much as you want to keep your guests happy. Let’s look at how you can communicate with your turnover team without being too harsh, but still get everything you need to run your business.

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About the Podcast

Thanks For Visiting
Actionable advice for Airbnb owners.
Get actionable advice and the essential fundamentals of running a profitable 5-star Airbnb side-hustle or full on business. Annette’s extensive background in business operations and Sarah’s experience in high-end hospitality management and interior design make them a powerhouse duo that will deliver high impact content. With almost a decade of combined hosting experience they will not only share their own stories welcoming thousands of guests from around the world but also those of other Superhosts to deliver you a wide array of stories, insights, and profitable and creative ideas to make your listing rise to the top. Whether you’re experienced, new, or nervous to start your own Airbnb this podcast promises to be informative, fun, and from the heart.